Community Service: Delivering Human Services

This course includes fieldwork in human service agencies in the greater Worcester area. Students learn about the various roles of the human service practitioner and explore multiple aspects of service delivery as experienced by working professionals. Involvement in community service is an integral part of this class learning process. The course also covers effective communication styles, agency systems and system theory, effective joining styles, establishing strong work habits and ethics, assertiveness skills, self-awareness, and self-management.